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Memo to Elton Gallegly: We’re gasping on the beach
I saw you comment on my mom's blog. That was really nice. It's so cool that so many more people can see how excited she is by learning new things and meeting new people.
She was just telling me that when she started blogging, she had no fear. Like Arinana Huffington, my mom is fearless!
As for the Hyatt San Jose, this MOTEL was a big dissapointment. The staff was frazzled and didn't care. It was the small things and that big things that that failed at.
No morning newspaper at my door, internet connection in the room was broken for my whole stay.
One last thing, my mom read the onine reviews and told be before we checked in that people saw cockroaches here.
I saw a cockroach the size of a Buick walking down the hallway. Hyatt should be ashamed to have their brand on this hotel.
--Steve (Millie's Son)
I couldn't agree more. I don't want to be too critical because it was clear the hotel staff was giving it their best effort, but there were some pretty bad things they need to fix. First stop would be the bug bomb store -- there was some serious problems with that.
I suspect this hotel was not originally a Hyatt, but was acquired somewhere along the way and hasn't hit the "refurbish" list yet.
DnW